Czech Healthcare Adventure! Part III
Over the weekend, I was turned away from a Czech emergency room.
Yep. Turned away.
For the last two weeks my blood sugar has been wildly unstable. I talked with my doctor numerous times to figure out what steps I needed to take to decipher what sorts of Enigma-like codes my body was signaling to me. Narrowing out possibilities is pretty much all I can do. It's a trial and error process since I can't ask my body what's wrong with it. If something is amiss, I'll usually see it in my blood sugar levels before anything else.

I adjusted both of my insulin levels with no success. My next method of detective work involved going off certain medications. I thought the Czech version of American drugs were the culprit, but even that seemed strange since all of the essential ingredients are the same. Because I was going low at seemingly random times and more frequently, I was having to eat total garbage. When I'd go low again after correcting myself with Skittles or juice, the last thing I wanted to do was consume anything else, and having to do this often was causing havoc on my digestive system. I cancelled classes because my stomach was in knots after eating so much while trying to prevent myself from going low to the point of seizure or unconsciousness. Having a normal meal at scheduled times became rare. And then on Saturday night it was clear something was incredibly wrong.
My body got to the point where it only had two modes of operation: not shitting at all or shitting way too much. I figured my digestive system was deteriorating from all the sugar I was having to eat to stay level. My teeth hurt from the increased amounts of acidity and I need to brush very gingerly. I became nauseous, sad, frustrated, and tired. I was exhausted from running out of my classes to drink juice and run back in, from having to carry around extra weight of food and drink when businesses were closed, and from the amount of phone calls I was having to make to try and get my questions answered. I was getting low multiple times a day and nothing seemed to work.

My blood sugar is usually supposed to be between 90 and 120, but these changing levels were causing me to go as low as 40. I'd be sweaty, shaky, unable to form a complete sentence, and extremely panicky. My students noticed, the other teachers I work with noticed, and having to explain an autoimmune disease in choice vocabulary to a non-native speaker proved to be very difficult. I was worn out from the questions and the onslaught of misinformation I needed to discredit.
Then my kidneys started hurting. My joints in my hips and knees were inflamed with unidentifiable tension and I couldn't stand up straight without having to keel over and rest my weight on my knees. I wasn't able to lie down without bending into a fetal position and my stomach felt like it was infinitely expanding from having to constantly consume food. I told my mom about my symptoms and she suggested I go to the ER. Despite being in the Czech Republic for six months, I wasn't sure how to go about that. I knew where the hospitals and urgent care centers were, but what I didn't know was that some hospitals only specialize in certain things. It sounds naive and probably American to think that I should be able to go into any ER and be seen immediately, but I was totally wrong.
Kisha, my closest friend in CZ, lives one bus stop away from me, and when I decided to go to the hospital, she walked up the hill at 2am and met me with my blood sugar at 60. I tried to eat but my blood sugar kept going down. I was frantic and crying. What should I bring with me? How long will I be gone? What if something is seriously wrong with me? What was the cause of all this? My dead pancreas couldn't spring back to life after being deceased for eight years, so why the random instability?
I grabbed some snacks, my toothbrush, an extra pair of underwear, a roll of toilet paper, and my phone charger. We got a cab to the urgent care hospital that was just down the street from the school where we work. I was wearing my sweatpants and slippers I bought for rehab and tried to be as comfortable as I could, except my body was clearly fighting my every move. After arriving at urgent care, we spoke broken Czech to a few different staff members to try to locate the actual emergency room. In the US, an ambulance bay in a hospital is pretty obvious when you see it, but in the middle of the night with next to zero neon signage, it took some lengthy navigating of narrow cement hallways, outdated elevators, and stenciled warnings from the communist era.

When we finally reached the door to the actual ER, I was resting with my hands on my knees and my lips were turning blue. I was sweating and shaking and was in serious need of help when a nurse appeared at the door. She crossed her arms and stared at Kisha and I as if she were surprised to see us. We explained in Czech that I was diabetic and my blood sugar was low, but through miscommunication she kept telling us she couldn’t give me any insulin. (I’ve had a few people ask me if they should give someone insulin when their blood sugar is low. DO NOT DO THIS. It will send them into shock even faster and they’ll most likely have a seizure. Insulin is what keeps blood sugar low, not raise it). We kept telling her I didn’t need any insulin when a doctor came out to see us. He rolled his eyes and spoke with her, and then she told us that they don’t help diabetic people here because this wasn't that kind of a hospital. This particular hospital was marked as urgent care but only for trauma related circumstances. While Kisha and I were trying to decide what to do, another couple came in and were also turned away. At this point I was heavily shaking and not realizing it at the time. I needed serious medical assistance and a hospital turned me away? What do we do now?
We went back outside to the entrance of the hospital and sat on the curb trying to get a cab late on a Saturday night. Our local cab apps for Brno weren’t working and “hailing” a passing cab here leaves you ignored and scoffed at. I finally bit the bullet and dialed 112, our emergency number. Luckily to work for 112, speaking English is a requirement, so I spoke with a representative and had the following conversation.
Me: Mluvis anglicky?
Rep: Yes.
Me: I’m currently at the hospital on Ponavka and I’m in a lot of pain and my blood sugar won’t go up. I’m diabetic and I need serious help.
Rep: You need to go to the hospital.
Me: …right. I went into the hospital at Ponavka and they turned me away.
Rep: And you need help?
Me: YES.
Rep: You need to tell the nurse you need help.
Me: I already did that. And they told me they couldn’t help me. A hospital. Told me they couldn’t help me. So now I’m trying to figure out what to do. That’s why I called this number.
Rep: Can you go back inside?
Me: …hang on.
Kisha and I walked all the way back up to the emergency room with a janky elevator ride and damp hallways. The nurse came back out to see us and once again looked surprised to see us one more time as if she had done something for us earlier. I said to her, “jedna jedna dva” and pointed at my phone so she knew who was on the line. The representative with 112 spoke with the nurse in Czech for a few minutes. She handed the phone back to me and the rep and I continued our conversation.
Rep: You need to go to another hospital.
Me: Even though I’m literally in a hospital? Right now?
Rep: Yes, you’re in a trauma hospital. They only treat serious injuries like broken bones.
Me: So what if that person with a broken bone is diabetic and they’re having some serious issues? Do they get sent away, too?
Rep: You can’t be treated there.
Me: Clearly.
Rep: You can go to the military hospital two kilometers away. They are open during the night.
I hang up the phone and Kisha looks at me completely dumbfounded. Urgent care turned out to not be as urgent as we needed it to be, and we were fairly astonished that hospitals can be picky with who they treat in a time of emergency. This surprise might be our “we grew up in the United States and we can get help anywhere” inhibition kicking in, but it seems ridiculous that in a supposedly developed country like the Czech Republic you can’t get the proper medical care when you need it. Sure, they’ll hand out health insurance like Facebook event invites, but they’re going to be super selective with who and what they treat.

Kisha and I dug into our phones and located the military hospital across the river. She told me my lips were blue and my face was sunken in and I started to get scared. I was sitting on the curb outside of a hospital that refused to care for me. A cab finally showed up and took us to the heavily gated military castle/hospital in another part of town. A small old Czech man was guarding the front gate with an old tv and rolled cigarettes, and he wore a uniform but it hadn’t been pressed or starched in years. Once again, in broken Czech, we explained through the metal gate that I was in pain and needed help. He gave us rudimentary but understandable directions on where to go after he let us pass through his barricade.
Our second emergency room had a door bell we had to ring for service. The entire hallway was empty, white, and clean with only two chairs available for patients, which could either be a good sign or a bad sign. The good sign being that they keep people healthy enough here to not have to need to see an internal specialist, the bad sign being no one actually comes for help. A haggard looking nurse opened the door to Kisha and I. She had clearly been sleeping and wasn’t up for having a conversation in Czech or English. I asked her if she spoke English and she nodded through her lucid dream. I explained I was in pain and couldn’t stand up right and that there was something wrong with my digestive system. I didn’t even mention I was diabetic because I was afraid of being turned away again, which is fucked up I have to leave out a pretty important detail to be seen by the Czech medical system. She held her finger up to give her a minute and she went back into her clinical abyss.
The two of us shrugged. After a minute the sleepy nurse returned and motioned for me to come with her. This was twice the progress I had made at the last hospital, so it seemed promising. The emergency room here was modern but it had common communist features in certain areas. While most of the medical technology was updated, their measuring systems, color schemes, and signage was a bit archaic. She sat me in a chair where I spoke with a Czech doctor who was stationed at a computer. At his station was a beer mug. A large glass of beer with about an inch of what I assumed to be beer. Because let’s just fuck this night up a little more. Maybe the tired nurse was drunk, who knows. I messaged Kisha over Facebook Messenger to keep her updated on my progress and about the speakeasy ER I was cautiously waiting in.
The Czech doctor spoke slow English with me so we could both understand each other. I explained I had some serious joint pain in my hips, knees, and back, that my blood sugar had been very unstable for about two weeks, and that my stomach was hurting from the amount of liquid and food I was eating to remedy the bouts of hypoglycemia. He asked which medications I was on and I wrote down a list and dosages, all of which are known here in the Czech Republic. The nurse brought me over to a gurney and told me to lie down. She tested my blood pressure, my slightly elevated temperature, and listened to my breathing. She pounded on my back exactly where it hurt and massaged my stomach for signs of pain. She took some blood and even started to smile a bit as she entered her professional routine. The nurse walked away and returned from an old medicine cabinet with a glass one of these:

“We need your urine.”
Totally unaware this hospital also doubled as a center for alchemy in the 1900s, I heaved myself off of the gurney and towards the door marked “WC.” Inside the bathroom that was also a storage closet, I held the glass cylinder and sized it up to the toilet I was supposed to be using. Everything in Europe was tiny except for this glass cylinder. I had to do some surveying measurements before actually peeing because I wasn’t even sure I was going to be able to follow the nurse’s instructions exactly as she had planned. I moved around in the small space, crouching and eyeing and analyzing and studying. How am I going to pee in this?
Eventually I managed without knocking any shelves over or causing a scene and returned to the desk with the elusive elixir. I noticed the beer mug on the desk again. Maybe that was someone else’s pee, I thought. Maybe in this hospital, as long as you’re peeing into anything made out of glass, it counts as a valid urine sample. Maybe a Czech mystic will appear and grant me knowledge on future philosophy. Maybe this was like rubbing a lamp to them.
The nurse gave me more tests. My torso was x-rayed for the pain I was in and I was given a sonogram with an amount of lube only suitable for wrestling. The staff was nice but quiet. I wasn’t talking much just because I didn’t know if they could understand me, but when spoken to in English, I made sure to return my speech at the same speed. After resting for a bit longer under a hospital blanket that was most likely flammable, the doctor came back and told me I had a bacterial infection to be treated with antibiotics. At least the mystery was solved about why I was barely functioning over the last two weeks. No more math or diluting dosages to ensure safety. I even got a shot in my ass for the pain I was in. I’m still unclear what it was, but as a tattooed diabetic person, I can handle needles pretty well. The pain in my hips and knees subsided and I felt less tension in my stomach than I had earlier in the night. So far so good. Kisha and I thanked the nurse and doctor profusely and left the hospital as the birds were going crazy in the early morning dawn.

We took one of the trams that were now operating in the early morning to the 24 hour pharmacy. Less than three minutes and five dollars later, we were walking out of the pharmacy with antibiotics in hand. Our adventure ended at the Tesco near Kralovo Pole. We bought cheese and more snacks just in case my blood sugar was still going low. I’m so lucky to have Kisha here with me. She initially friended me on Facebook almost a year ago when I had just decided to move to the Czech Republic. I was being given an absurd amount of misinformation from Czechs, EU nationals, and non-EU citizens about how I should immigrate properly as an American, and as a fellow American expat, she set the record straight for me. She answered all of my questions patiently and took the time to explain the visa process, the trade license, and what life is like in Brno. We had been talking for roughly six months before we had even met at a coffee shop near my house. I couldn’t have done this without her and I tell my parents that all the time. There’s no way I could have reached the level of success I’ve had in a foreign country without her help. She took time out of her evening to take me to the ER for the whole night and had the patience to battle Czech medical bureaucracy one hospital at a time. I’m incredibly thankful for her friendship.
A few days later, I’m at home taking a few days off of work because the antibiotics I was given are creating a great wave of Kanagawa in my stomach. I’m no longer in pain but I’m extremely tired and getting back on a normal eating schedule that doesn’t include pounding an entire bag of Skittles once a day is a bit of a challenge. I’m drinking lots of fluids and my parents text me every few hours to see how I’m doing. I emailed my doctor about what to do with my digestive system so now I’m taking probiotics and antibiotics. I wonder if there’s just “biotics?” If I can untether myself from the bathroom for a few minutes, I should be able to go back to work on Thursday. I only have a few more weeks left at the school before I start my new job next month, and I really didn’t need my body to give up on me this week. I’m starting to go a little stir crazy from spending so much time resting in bed but I’ve been hanging out with kitty and we started watching war movies even before I found out Gunny died.
And so ends our third Czech healthcare system adventure. To sum up: if you’re going to die, just make sure you die at the correct hospital.